Feedback and Complaints

If you have a concern about a service provided by the OPG, you can talk with a relevant staff member about it or request to speak to the Public Guardian (the manager of our office).

You can also make a complaint or provide feedback by downloading and completing this complaints form. You can also use this form to request a review of a guardian’s decision.

You can return your completed form, or send details of your concerns to:

Email: opgfeedback@publicguardian.tas.gov.au
Post: C/- The Public Guardian, GPO Box 825, HOBART TAS 7000 (state-wide)
Phone: 03 6165 3444 / 1800 955 772 State-wide

You can find out more about how we handle feedback and complaints, and respond to requests for a review of a guardian’s decision in our Feedback and Complaints Policy and Fact Sheet – Feedback and Complaints.

Can I get support to raise my concerns?

If you need someone to help you speak to your Guardian or the OPG, you may want to ask a friend or family member to help you. You can also ask an independent advocate to help you from Advocacy Tasmania or Speak Out Advocacy

You can also ask an OPG staff member to assist you or provide your feedback by phone or to fill out the form.