Contact us

Phone

1800 955 772 - Freecall number. Monday to Friday, 9:00am to 5:00pm

(03) 6165 3444 - After-hours emergency calls for service providers only, please see our After hours (on call guardian) section for more information.

Email or fax

Email: Public.Guardian@publicguardian.tas.gov.au

Fax: (03) 6173 0268

Post

Office of the Public Guardian
GPO Box 825
Hobart Tasmania 7001

National Relay Service

Deaf, hearing-impaired or speech-impaired customers can contact us through the National Relay Service.

Speak and Listen users

Phone 1300 555 727 then ask for the phone number you wish to contact.

TTY users

Phone 133 677, then ask for the phone number you wish to contact.

Internet relay users

Internet relay users should visit the National Relay Service website then ask for the phone number you wish to contact.

Need urgent help?

• If you or a family member has a guardianship order and need urgent help, please phone emergency services on 000 for the police or ambulance, or attend the emergency department at the local hospital.

• For emergency housing, phone Housing Connect on 1800 800 588. For crisis support, including concerns about suicide, contact Lifeline on 131 114.

Feedback and Complaints

You have the right to tell us about issues, concerns or feedback you have about the Office of the Public Guardian, and to feel heard.

If you have a concern, feedback or complaint please contact our office.

You can call us on 1800 955 772 (state-wide) between 9 am and 5 pm, Monday - Friday. You can also email opgfeedback@publicguardian.tas.gov.au .

For further information about feedback and complaints, please see our Feedback and Complaints page.

The Tribunal and Guardianship Orders

If you are unhappy about a guardianship order, think it should be changed or you no longer need one, you can ask the Tasmanian Civil and Administrative Tribunal to review it by making an application. Further information about the application process can be found on the following links:

• The About Guardianship section of this website
• The Tasmanian Civil and Administrative Tribunal website under Application Forms

Please note that the Tribunal can only review the guardianship order and do not have a role in reviewing a guardian’s decisions.