The Guardian’s job and what to expect

A man in a suit is standing in front of images of two buildings. One is a house, the other is a block of units. He is pointing at the block of units. He is indicating choosing the units.

Sometimes people need someone to make a

decision for them.


We call this substitute decision-making.
The Guardian is a substitute decision maker.

A woman in a black dress and red cardigan is holding a notebook. She is writing in it. There is a green tick beside her.

Guardians will:

  • only make decisions about your NDIS supports if
    they have the right to
  • help you get support to make your own
    decisions whenever they can
  • only make decisions for you when you cannot
    get support to make decisions or;
    • the decision is too hard
Two women are sitting at a table. One is explaining a document to the other.
  • say when it is ok to share information about you to other people
  • Make sure you get help to make decisions about support coordination.
Last updated: 8 May 2024