The Office of the Public Guardian promotes, speaks for, and protects the rights and interests of people with disabilities and acts as the guardian of people with disabilities when appointed by the Guardianship and Administration Board.
Part 3 of the Guardianship and Administration Act 1995 establishes the Office and gives the Public Guardian her/his powers and functions.
If you are unhappy with the Order the Guardianship and Administration Board has made for you, you can ask the Board to tell you why they made it. This needs to be done within 21 days.
If you are unhappy with a decision your Guardian makes, first speak to your Guardian about why they made the decision. You can ask your Guardian to write down the reasons for making a decision.
If you are still unhappy, you may contact the Public Guardian.
If you have special needs around communication let us know.
You may visit the Guardianship and Administration Board's website for more information.
My staff and I at the Office of the Public Guardian (OPG) acknowledge that people all over our community will be feeling anxious and uncertain, but we want to assure everyone that the work of the OPG is continuing. We have made some minor modifications to the way we work, to ensure the safety of our clients, staff and the community in general.
The OPG’s after-hours emergency service continues to be available to service providers, for urgent decisions required by a guardian that cannot wait until the next business day, and for new emergency orders, that again cannot wait until the next business day. This service is available from 5.00pm to 11.00pm weekdays, and from 8.00am to 11.00pm on weekends and public holidays. The after-hours number is 6165 6767.
Service providers are advised that a guardian’s consent is not required to put in place restrictions to ensure the Government’s isolation directions and social distancing guidelines are met. However approvals for restrictive interventions to manage distressed behaviours arising out of social distancing and isolation directions are still required by the Disability Services Act 2011.
Finally, the OPG is concerned that the vulnerabilities of people with disabilities may be heightened at this time. We urge everyone in the community to be on the lookout for people with particular needs, and to treat each other with care, respect and kindness.
If you see, hear or otherwise become aware of a concerning situation involving a person with a disability who might not have the means to protect themselves, take action.
There are several agencies you may be able to report the matter to, including:
If the situation is urgent, call the police or an ambulance. If you are unsure what to do, call my office - 1800 955 772.